Gaya APA

KEEN, Peter, McDONALD, Mark. (2000). THE e-PROCESS EDGE; Creating Customer Value and Business Wealth in the Internet Era . New York: MCGRAW-HILL.

Gaya Chicago

KEEN, Peter, McDONALD, Mark. THE e-PROCESS EDGE; Creating Customer Value and Business Wealth in the Internet Era. New York: MCGRAW-HILL, 2000. Text.

Gaya MLA

KEEN, Peter, McDONALD, Mark. THE e-PROCESS EDGE; Creating Customer Value and Business Wealth in the Internet Era. New York: MCGRAW-HILL, 2000. Text.

Gaya Turabian

KEEN, Peter, McDONALD, Mark. THE e-PROCESS EDGE; Creating Customer Value and Business Wealth in the Internet Era. New York: MCGRAW-HILL, 2000. Print.