Gaya APA

Brown, Stepen W., Gummesson, Evert, Edvardsson, Bo, Gustavsson, BengtOve. (1991). SERVIE QUALITY : Multidisciplinary and Multinational Perspectives . New York: LEXINGTON BOOKS.

Gaya Chicago

Brown, Stepen W., Gummesson, Evert, Edvardsson, Bo, Gustavsson, BengtOve. SERVIE QUALITY : Multidisciplinary and Multinational Perspectives. New York: LEXINGTON BOOKS, 1991. Text.

Gaya MLA

Brown, Stepen W., Gummesson, Evert, Edvardsson, Bo, Gustavsson, BengtOve. SERVIE QUALITY : Multidisciplinary and Multinational Perspectives. New York: LEXINGTON BOOKS, 1991. Text.

Gaya Turabian

Brown, Stepen W., Gummesson, Evert, Edvardsson, Bo, Gustavsson, BengtOve. SERVIE QUALITY : Multidisciplinary and Multinational Perspectives. New York: LEXINGTON BOOKS, 1991. Print.