Gaya APA

LOVELOCK, Christopher, WIRTZ, Jochen. (2007). SERVICES MARKETING; People, Technology, Strategy (6th). Australia: PEARSON PRENTICE HALL.

Gaya Chicago

LOVELOCK, Christopher, WIRTZ, Jochen. SERVICES MARKETING; People, Technology, Strategy. 6th Australia: PEARSON PRENTICE HALL, 2007. Text.

Gaya MLA

LOVELOCK, Christopher, WIRTZ, Jochen. SERVICES MARKETING; People, Technology, Strategy. 6th Australia: PEARSON PRENTICE HALL, 2007. Text.

Gaya Turabian

LOVELOCK, Christopher, WIRTZ, Jochen. SERVICES MARKETING; People, Technology, Strategy. 6th Australia: PEARSON PRENTICE HALL, 2007. Print.