Gaya APA

FREELAND, John G. (2002). THE ULTIMATE CRM HANDBOOK: Strategies and Concept for Building Enduring Costomer Loyalty & Profitability . : .

Gaya Chicago

FREELAND, John G. THE ULTIMATE CRM HANDBOOK: Strategies and Concept for Building Enduring Costomer Loyalty & Profitability. : , 2002. Handbook.

Gaya MLA

FREELAND, John G. THE ULTIMATE CRM HANDBOOK: Strategies and Concept for Building Enduring Costomer Loyalty & Profitability. : , 2002. Handbook.

Gaya Turabian

FREELAND, John G. THE ULTIMATE CRM HANDBOOK: Strategies and Concept for Building Enduring Costomer Loyalty & Profitability. : , 2002. Handbook.