Gaya APA
BITNER, Mary Jo., ZEITHAML, Valarie A.. (2003).
SERVICES MARKETING (3).
:
.
Gaya Chicago
BITNER, Mary Jo., ZEITHAML, Valarie A..
SERVICES MARKETING.
3
:
,
2003.
Text.
Gaya MLA
BITNER, Mary Jo., ZEITHAML, Valarie A..
SERVICES MARKETING.
3
:
,
2003.
Text.
Gaya Turabian
BITNER, Mary Jo., ZEITHAML, Valarie A..
SERVICES MARKETING.
3
:
,
2003.
Print.