Gaya APA

LOVELOCK, Christopher, WIRTZ, Jochen. (2004). SERVICES MARKETING (5). New Jersey: PEARSON PRENTICE HALL.

Gaya Chicago

LOVELOCK, Christopher, WIRTZ, Jochen. SERVICES MARKETING. 5 New Jersey: PEARSON PRENTICE HALL, 2004. Text.

Gaya MLA

LOVELOCK, Christopher, WIRTZ, Jochen. SERVICES MARKETING. 5 New Jersey: PEARSON PRENTICE HALL, 2004. Text.

Gaya Turabian

LOVELOCK, Christopher, WIRTZ, Jochen. SERVICES MARKETING. 5 New Jersey: PEARSON PRENTICE HALL, 2004. Print.