Gaya APA
Tjiptono, Fandy. (2003).
PRINSIP-PRINSIP TOTAL QUALITY SERVICE (3).
:
.
Gaya Chicago
Tjiptono, Fandy.
PRINSIP-PRINSIP TOTAL QUALITY SERVICE.
3
:
,
2003.
Text.
Gaya MLA
Tjiptono, Fandy.
PRINSIP-PRINSIP TOTAL QUALITY SERVICE.
3
:
,
2003.
Text.
Gaya Turabian
Tjiptono, Fandy.
PRINSIP-PRINSIP TOTAL QUALITY SERVICE.
3
:
,
2003.
Print.