Gaya APA
Kessler, Sheila. (1996).
MEASURING AND MANAGING CUSTOMER SATISFACTION; GOING TO THE GOLD .
:
.
Gaya Chicago
Kessler, Sheila.
MEASURING AND MANAGING CUSTOMER SATISFACTION; GOING TO THE GOLD.
:
,
1996.
Text.
Gaya MLA
Kessler, Sheila.
MEASURING AND MANAGING CUSTOMER SATISFACTION; GOING TO THE GOLD.
:
,
1996.
Text.
Gaya Turabian
Kessler, Sheila.
MEASURING AND MANAGING CUSTOMER SATISFACTION; GOING TO THE GOLD.
:
,
1996.
Print.