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LOVELOCK, Christopher, WRIGHT, Lauren. (1999). PRINCIPLES OF SERVICE MARKETING AND MANAGEMENT . : .

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LOVELOCK, Christopher, WRIGHT, Lauren. PRINCIPLES OF SERVICE MARKETING AND MANAGEMENT. : , 1999. Text.

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LOVELOCK, Christopher, WRIGHT, Lauren. PRINCIPLES OF SERVICE MARKETING AND MANAGEMENT. : , 1999. Text.

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LOVELOCK, Christopher, WRIGHT, Lauren. PRINCIPLES OF SERVICE MARKETING AND MANAGEMENT. : , 1999. Print.