Gaya APA

SCHONBERGER, Richard R. (1991). OPERATIONS MANAGEMENT IMPROVING CUSTOMER SERVICE (4). : .

Gaya Chicago

SCHONBERGER, Richard R. OPERATIONS MANAGEMENT IMPROVING CUSTOMER SERVICE. 4 : , 1991. Text.

Gaya MLA

SCHONBERGER, Richard R. OPERATIONS MANAGEMENT IMPROVING CUSTOMER SERVICE. 4 : , 1991. Text.

Gaya Turabian

SCHONBERGER, Richard R. OPERATIONS MANAGEMENT IMPROVING CUSTOMER SERVICE. 4 : , 1991. Print.