Gaya APA
SCHMENNER, Roger W. (1995).
SERVICE OPERATIONS MANAGEMENT .
:
.
Gaya Chicago
SCHMENNER, Roger W.
SERVICE OPERATIONS MANAGEMENT.
:
,
1995.
Text.
Gaya MLA
SCHMENNER, Roger W.
SERVICE OPERATIONS MANAGEMENT.
:
,
1995.
Text.
Gaya Turabian
SCHMENNER, Roger W.
SERVICE OPERATIONS MANAGEMENT.
:
,
1995.
Print.