Gaya APA
SWARTZ, Teresa A., IACOBUCCI, Dawn. (2000).
HANDBOOK OF SERVICES MARKETING & MANAGEMENT .
:
.
Gaya Chicago
SWARTZ, Teresa A., IACOBUCCI, Dawn.
HANDBOOK OF SERVICES MARKETING & MANAGEMENT.
:
,
2000.
Handbook.
Gaya MLA
SWARTZ, Teresa A., IACOBUCCI, Dawn.
HANDBOOK OF SERVICES MARKETING & MANAGEMENT.
:
,
2000.
Handbook.
Gaya Turabian
SWARTZ, Teresa A., IACOBUCCI, Dawn.
HANDBOOK OF SERVICES MARKETING & MANAGEMENT.
:
,
2000.
Handbook.