Gaya APA
Vavra, Terry G.. (1997).
IMPROVING YOUR MEASUREMENT OF CUSTOMER SATISFACTION .
MILWAUKEE:
ASQ QUALIT PRESS.
Gaya Chicago
Vavra, Terry G..
IMPROVING YOUR MEASUREMENT OF CUSTOMER SATISFACTION.
MILWAUKEE:
ASQ QUALIT PRESS,
1997.
Text.
Gaya MLA
Vavra, Terry G..
IMPROVING YOUR MEASUREMENT OF CUSTOMER SATISFACTION.
MILWAUKEE:
ASQ QUALIT PRESS,
1997.
Text.
Gaya Turabian
Vavra, Terry G..
IMPROVING YOUR MEASUREMENT OF CUSTOMER SATISFACTION.
MILWAUKEE:
ASQ QUALIT PRESS,
1997.
Print.