Gaya APA
LOVELOCK, Christopher, WIRTZ, Jochen. (2011).
SERVICES MARKETING; People, Technology, Strategy (7th).
Boston:
PEARSON.
Gaya Chicago
LOVELOCK, Christopher, WIRTZ, Jochen.
SERVICES MARKETING; People, Technology, Strategy.
7th
Boston:
PEARSON,
2011.
Text.
Gaya MLA
LOVELOCK, Christopher, WIRTZ, Jochen.
SERVICES MARKETING; People, Technology, Strategy.
7th
Boston:
PEARSON,
2011.
Text.
Gaya Turabian
LOVELOCK, Christopher, WIRTZ, Jochen.
SERVICES MARKETING; People, Technology, Strategy.
7th
Boston:
PEARSON,
2011.
Print.