Gaya APA

BUTTLE, Francis. (2009). CUSTOMER RELATIONSHIP MANAGEMENT; Concepts and Technologies (2nd). Amsterdam: ELSEVIER.

Gaya Chicago

BUTTLE, Francis. CUSTOMER RELATIONSHIP MANAGEMENT; Concepts and Technologies. 2nd Amsterdam: ELSEVIER, 2009. Text.

Gaya MLA

BUTTLE, Francis. CUSTOMER RELATIONSHIP MANAGEMENT; Concepts and Technologies. 2nd Amsterdam: ELSEVIER, 2009. Text.

Gaya Turabian

BUTTLE, Francis. CUSTOMER RELATIONSHIP MANAGEMENT; Concepts and Technologies. 2nd Amsterdam: ELSEVIER, 2009. Print.