Gaya APA
ZEITHAML, Valarie A., BITNER, Mary Jo, GREMIER, Dwayne D. (2009).
SERVICES MARKETING (5th).
:
.
Gaya Chicago
ZEITHAML, Valarie A., BITNER, Mary Jo, GREMIER, Dwayne D.
SERVICES MARKETING.
5th
:
,
2009.
Text.
Gaya MLA
ZEITHAML, Valarie A., BITNER, Mary Jo, GREMIER, Dwayne D.
SERVICES MARKETING.
5th
:
,
2009.
Text.
Gaya Turabian
ZEITHAML, Valarie A., BITNER, Mary Jo, GREMIER, Dwayne D.
SERVICES MARKETING.
5th
:
,
2009.
Print.