Gaya APA
SMITH, Ralph. (2007).
BUSINESS PROCESS MANAGEMENT AND THE BALANCE SCORECARD .
:
.
Gaya Chicago
SMITH, Ralph.
BUSINESS PROCESS MANAGEMENT AND THE BALANCE SCORECARD.
:
,
2007.
Text.
Gaya MLA
SMITH, Ralph.
BUSINESS PROCESS MANAGEMENT AND THE BALANCE SCORECARD.
:
,
2007.
Text.
Gaya Turabian
SMITH, Ralph.
BUSINESS PROCESS MANAGEMENT AND THE BALANCE SCORECARD.
:
,
2007.
Print.