Gaya APA
Tjiptono, Fandy, CHANDRA, Gregorius. (2007).
SERVICE, QUALITY & SATISFACTION (2).
Yogyakarta:
ANDI.
Gaya Chicago
Tjiptono, Fandy, CHANDRA, Gregorius.
SERVICE, QUALITY & SATISFACTION.
2
Yogyakarta:
ANDI,
2007.
Text.
Gaya MLA
Tjiptono, Fandy, CHANDRA, Gregorius.
SERVICE, QUALITY & SATISFACTION.
2
Yogyakarta:
ANDI,
2007.
Text.
Gaya Turabian
Tjiptono, Fandy, CHANDRA, Gregorius.
SERVICE, QUALITY & SATISFACTION.
2
Yogyakarta:
ANDI,
2007.
Print.