Gaya APA
BUTTLE, Francis, SUBIYANTO, Arif. (2007).
MANAJEMEN HUBUNGAN PELANGGAN (Customer Relationship Management); Concepts and Tools .
Jakarta:
BAYUMEDIA PUBLISHING.
Gaya Chicago
BUTTLE, Francis, SUBIYANTO, Arif.
MANAJEMEN HUBUNGAN PELANGGAN (Customer Relationship Management); Concepts and Tools.
Jakarta:
BAYUMEDIA PUBLISHING,
2007.
Text.
Gaya MLA
BUTTLE, Francis, SUBIYANTO, Arif.
MANAJEMEN HUBUNGAN PELANGGAN (Customer Relationship Management); Concepts and Tools.
Jakarta:
BAYUMEDIA PUBLISHING,
2007.
Text.
Gaya Turabian
BUTTLE, Francis, SUBIYANTO, Arif.
MANAJEMEN HUBUNGAN PELANGGAN (Customer Relationship Management); Concepts and Tools.
Jakarta:
BAYUMEDIA PUBLISHING,
2007.
Print.